Cal-Star Windows & Doors, Inc. Is a family owned and operated business serving the greater Los Angeles, Orange, and Riverside Counties.
Hi, my name is Dirk Huffman and after years in the sales and marketing side of the Window industry and working with 1000’s of homeowners I believed there was a need for consumers to have a more streamlined, user friendly and transparent window buying experience available to them then what is typically being offered in today’s window market.
My goal is to offer consumers a Professional Window Company experience where transparent online pricing is readily available and to streamline the purchase process to minimize the time commitment necessary to understand your options on energy efficient windows and doors for your home while adhering to all the best industry products, practices, and materials used.
I have discarded the traditional approach to advertise ambiguous “special” offers to obtain a Sales visit. Then have our Sales Professionals take only rough measurements for a quote, pack the price high and then offer huge discounts to the consumer if they purchase that day and that day only.
If the consumer does not purchase then it is typically off to plan B and that is to get the potential client to visit an often distant showroom to see additional samples other then the one window that was brought to the presentation and where the huge price discount offered could still, possible be honored if you speak with the manager.
Then if you purchase you now have to schedule another appointment for someone to come out once again to measure for your factory order. This typical scenario can be a very time consuming and expensive business model for today’s busy consumers. It is also not a business model I am comfortable with for our clients or my company.
At Cal-Star Windows our philosophy is simple:
We believe our customers deserve an honest transparent relationship from the start, so from our print ads or your internet search that found this site there are no sales gimmicks or misleading advertisements.
Our Customers satisfaction is my primary goal and we achieve that by being honest from the start and setting the proper expectations while offering prompt professional and courteous service to all.
We display upfront prices from several quality locally manufactured windows and doors as well as National brands by simply visiting our website. Why should pricing be a mystery? Our price structure is not ” get whatever you can out of them”.
Our Sales Professionals work on fixed markup formulas based on the advertised prices for all products we offer and do not play price games or pressure you with huge discounts off inflated prices if you by today and today only, no dog and pony show on the sales presentations are allowed here.
We bring the showroom to you. We know how hectic life can be so we have invested in mobile showrooms that are equipped with the brands we carry and the various types of windows styles you need as well as sliding glass door samples for your convenience. Saving us both time which intern saves us both money and helps keep our prices low without sacrificing quality.
Another time saving and money saving practice that also streamlines the process for you is we take order ready measurements at the time of the initial consultation so a repeat visit by an additional person is not necessary.
Danny Mohr President of Windows & Mohr, Inc. is my installation business partner and the contractor of record on all of our sales that require installation. Danny is a knowledgeable C-17 state licensed contractor, #982022 with years of hands-on experience installing windows and doors. Danny’s crews are knowledgeable, courteous and competent and Danny directly oversees this crucial part of your window project.
Our commitment to exceptional service and professionalism also extends to our employee’s who’s well being and happiness is of great importance to us. Our friendly professional employees are the key to our rapid growth and success as they genuinely care as much about your experience as we do.
No personal vehicles are used. All vehicles from our Sales Professionals mobile showrooms to the installation crews trucks are company owned and operated.
We are not out to be the biggest, but we strive to be the best and I thank you for your time and consideration.